Built-in NPS & reputation management
De Novo NoMo includes an automated Net Promoter Score system that helps your practice build its online reputation systematically.
Send NPS surveys via SMS or email after patient visits, timed for optimal response rates.
Promoters (9-10) go to public reviews. Detractors get routed to private feedback channels first.
Monitor NPS trends across locations over time. Identify which practices thrive and which need attention.
Individual location scores and aggregate organizational NPS in the cross-location dashboard.